Those are all the straight facts with my experience with Aptive. Lastly, after holding for 20 minutes for a “loyalty manager” I’m pretty sure I was intentionally ignored as I heard the line connect with silence pause and instantly sent into a generic voice mail box. I did request in writing three times to please cancel my account. I did get a lot of generic emails in response to my complaints one email said they were not able to contact me when in fact they never even tried and another email was addressed to a different person not myself. I did get my “respray” rescheduled very last minute the day and hour of my appointment through generic text. Your Orkin Pro is trained to identify and treat the root of your. Orkin Pest Control: Customized protection not all pest problems are the same, and not all homes need the same types of treatment. I did NOT get a return call from Aptive upon complaining about the bugs I had everywhere after the spray. Some locations have add-on treatments for bed bugs, rodent exclusion, gophers, moles and voles. Specialties: THE ORKIN service difference when you hire an Orkin Pro, you can be confident that you are receiving the service you expect, from the pest control experts you can trust. Had I been told about the very high probability of having the surge of bugs everywhere after the spray I know for a fact I would not have contracted because of my son. The only reason I decided to contract with them is because I have a special needs 11 year old son that has a irrational fear of bugs and goes into meltdown mode if he sees one. I will say the bugs did an excellent job of hiding for the last 15 years as I never had a bug issue before (with exception to some micro ants on occasion in the kitchen and utility room during rainy warm weather) and I was always able to address those myself. I guess bugs are being “flushed” out of hiding. Because customers absolutely need to be advised before the “spraying and treatment” that their is a very high probability of a surge of bugs (dead alive half alive) emerging every where after the spray. lying to my face and pushing his sales pitch. I really wished the young sales guy would have been straight forwardly honest with me vs. “I’m rewriting this review and increasing it by two stars because I was actually able to cancel my contract with Aptive without having to pay the early cancellation fee upon explanation for my reasoning to the nice ” loyalty manager” I spoke with.
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